What is RMM (Remote Monitoring and Management)?

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IT professionals can remotely monitor a network, usually a customer's site, using a technology solution called Remote Monitoring and Management and PSA software. The software allows IT professionals to be aware of devices, routers, printers, and other network resources without physically visiting the customer's location. Avoiding downtime is the best course of action.
RMM assists Managed Service Providers (MSPs) in overseeing their clients' networks. Given the growing number of hybrid workplaces and the geographic diversity of workers, this is especially advantageous for businesses. In addition to keeping an eye on a business's internal local area network (LAN), RMM can also be installed on employees' endpoint devices. A single solution can capture the entire image and security landscape.

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