Why can’t MSPs survive without remote monitoring and management?

[FazalGR]

It would be professional suicide to manage IT infrastructure by hand in 2025. Your clients expect prompt response times, proactive problem prevention, and always-on reliability. Delivering without RMM is impossible for MSP operations.
The following are the benefits of remote monitoring and management for your company:
• Prevents problems before they arise. Your RMM tools and PSA software system detects malfunctioning hard drives, overheating servers, and security flaws before they cause your client's business to fail.
• Gets rid of emergency calls. Remember those calls about server crashes around two in the morning? Routine maintenance is handled automatically by RMM software, which also detects issues during business hours.
Your team can grow indefinitely. One technician can use RMM software to monitor hundreds of devices. That same technician could find it difficult to properly manage a dozen clients without it.

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